Update drivers with the largest database available.
After this, try to scan and if the issue is still not resolved then carry on with the HP OfficeJet Pro 6835 Troubleshooting instructions. Get the latest official Hewlett Packard (HP) OfficeJet Pro 8720 printer drivers for Windows 11, 10, 8.1, 8, 7, Vista, XP PCs.If you see an airplane icon instead of network icon then you should turn OFF your Airplane mode and connect the device to the preferred wireless network.
‘Extended warranty’ refers to any extra warranty coverage or product protection plan, purchased for an additional cost, that extends or supplements the manufacturer’s warranty. ‘Manufacturer’s warranty’ refers to the warranty included with the product upon first purchase. To achieve proper connection, check with the working status and make there is a check mark next to the network name. HP OfficeJet Pro 8720 All-in-One Printer series.While the signal strength can be improved by removing the heavy metal objects between the printer and computer device.Check the connected network, locate and reconnect with your preferred network. Place your mouse over the network icon to get the condition of the network connection.After these changes, check the network connection status with the network icon. Conversely, you can use the 5.0 GHz band SSID if the printer device supports 5.0 GHz.If it uses different network names for the transmission then you should connect to the 2.4 GHz band SSID.Then, you need to check with the router’s network transmission for each band. In general, most of the wireless routers supports both 2.4 GHz and 5.0 GHz frequency bands.After that, make sure that the green light is at steady state and the orange light that represents the activity status should blink.On the Other hand, with the wired network you have to check with the ethernet cable as it plays an important part in establishing the wired connection.
If the printer shares wireless network connection, check with the wireless signal and then make sure that the wireless light is ON and steady without blinking.Your computer device should share a steady network connection with the printer device to achieve a hassle-free scanning process.If the issue is still not resolved you should proceed with the troubleshooting process. After trying the above steps, try to scan and check the existing condition.
Reinstall the HP Printer Software on your device and complete the HP OfficeJet Pro 8720 Troubleshooting.